Delete your RATED profile

You can request deletion of your RATED account and associated data without installing or reopening the app.

Request deletion by email

Email a deletion request to [email protected] with the subject “RATED account deletion request”. If an email app does not open, copy the address into your usual email service.

Tell us the name used in RATED and, if available, a recent room code and approximate game date. If you used an earlier email-based profile, contact us from that email address where possible. Guests can also request removal of their room data.

We will reply to verify which records belong to you before deleting them. A display name or room code alone is not proof of ownership. We aim to respond within 30 days. You do not need to reinstall the app. Do not send passwords, session tokens, payment card details, or identity documents in your initial email.

Delete from the app

If you still have access, open your Profile, choose Delete Profile, and confirm. This is the direct deletion option.

Age eligibility and purchases

The app uses an age-eligibility result on your device, or an adult confirmation where available, for restricted features. Our server receives an adult-eligibility flag, not the age range supplied by Apple or Google. Earlier beta profiles may still contain a birthdate. Apple or Google processes store payments under its own terms. RATED receives purchase identifiers and entitlement information to verify access, restore purchases, and handle refunds. For Google Play purchases, we send Google an obfuscated RATED profile identifier and keep encrypted purchase tokens on our server while the profile exists. We do not receive payment card details. Explicit Restore Purchases can move a verified pack entitlement to your current RATED profile; it does not reveal or restore the previous profile’s personal data. Minimal store references, original purchase bindings and refund records remain after profile deletion to prevent duplicate or refunded access. Fresh Apple restore proof is verified and its temporary replay-prevention hash expires. Sandbox and license-test purchases grant temporary testing access for up to seven days after fresh store verification or an explicit verified restore. They do not create a permanent production purchase.

Safety reports and blocks

Room Safety stores the reporting identity, reported participant or submission, room, reason, a copy of reported content or the reported display name, timestamps and resolution status. Blocks use an account identifier or an opaque guest identity stored on your device. Guest safety credentials remain after leaving a room so you can manage blocks; changing identity may bypass a block. We use these records to investigate abuse and enforce our rules. Profile deletion removes linked submissions and blocks and removes the profile link from reports. Minimal reported evidence and a pseudonymous moderation target may remain to investigate abuse, including reports about a deleted profile. Suspension records remain until reviewed and cleared. Resolved reports are removed through our operational cleanup process after 30 days; unresolved reports remain until handled. Unused guest safety identities with no room, report, block or suspension are removed after 30 days without activity. Contact support for guest-data deletion.

Retention and deletion

Profile records remain until deleted. Rooms and their player/vote records expire after 30 days without room or player activity; independent community voting records may remain until profile deletion. Delete your profile from the Profile screen, or request deletion at www.ratedthegame.com/delete-account/ without installing the app. Deletion removes your profile, sessions, linked room participation and votes, community vote records, hosting history, email preferences, and RATED purchase links. It ends games hosted by your profile. Other players’ records remain. A minimal cleanup record may temporarily remain if an email provider or room cache is unavailable, until that cleanup is completed. For Google Play purchases, deletion also erases stored purchase tokens and stops their pending verification work. We retain a hashed transaction identifier, the original obfuscated profile identifier, product and verification status without the deleted profile link. These limited recovery records have no automatic expiry so lifetime purchases can be restored and duplicate claims prevented; contact support to request their removal, which can prevent automatic restoration. Explicit Restore Purchases can move a verified pack entitlement to your current RATED profile; it does not reveal or restore the previous profile’s personal data. Minimal store references, original purchase bindings and refund records remain after profile deletion to prevent duplicate or refunded access. Fresh Apple restore proof is verified and its temporary replay-prevention hash expires.

Shared content and provider records

New custom submissions are attributable and removed from active RATED records through the applicable deletion process. Earlier custom topics may remain in a legacy shared catalog without a reliable creator link; contact support with topic or room details for removal. Deletion cannot remove copies already seen or saved by other players. We disable retrievable response storage for new text generations, but provider safety logs, prompt caches, backups, store transaction records and support correspondence may remain under provider practices or applicable legal requirements. Deletion does not refund store purchases.

A minimal cleanup record may remain temporarily if an email provider or room cache is unavailable. It is removed when cleanup is completed. Store transaction records, provider logs or backups, and support correspondence may remain under provider retention practices or applicable legal requirements.

Earlier custom topics are stored in a shared catalog without a reliable creator link. Include the specific topic or room details if you want personal content removed. Copies already seen or saved by other players cannot be recalled.

RATED is operated by 3BG, LLC. Read the Privacy Policy or visit Support.